Kenya · Destination Management Company

Journeys beyond the horizon.

Tailor-made Kenyan safaris and beach escapes, designed and run by people who call this land home — from the Mara at dawn to the warm shores of Diani, every detail on the ground in caring, capable hands.

Local, on-the-ground operator Tailor-made itineraries 24/7 guest support

Licensed for Safaris & Flight Ticketing

Ronyeg Kenia Tours and Travels Limited holds two Tourism Regulatory Authority (TRA) Class C licences covering our travel services.

TRA Class C

Tour or Safari Operators

Kenya safari planning, tours and travel arrangements.

Licence No. TRA6/35/C01/94316

Issued: 29 September 2026
Valid until: 31 December 2026

TRA Class C

Travel Agency (Ticketing)

Domestic and international flight ticketing enquiries and bookings.

Licence No. TRA6/35-190/C04/95358

Issued: 20 October 2026
Valid until: 31 December 2026

How to Verify Our TRA Licences

Visit the official Tourism Regulatory Authority licence verification portal. Select the licence verification search and enter the relevant TRA file number to check the registered details. You may contact TRA for help if you only have the licence number shown above.

Verify on the Official TRA Portal ↗

Official website: verify.tra.go.ke

Licensed by Kenya's Tourism Regulatory Authority. Enquire on WhatsApp →

Why travel with Ronyeg

A safari is only as good as the hands that run it.

We are a Kenyan-owned company, not a faraway call-centre. When plans change on the plains, someone who knows the road answers the phone.

Local & on the ground

First-hand knowledge of the parks, camps and seasons. You deal directly with the operator, never a middleman.

Tailor-made, never off-the-shelf

Quick, accurate itineraries built around your dates, budget and pace — honeymoon, family, small group or solo.

Reliable operations

Confirmed vouchers, vetted camps and guides, and a team that answers while your guests are travelling.

Fair, honest pricing

Clear quotations in US dollars, with no surprises — and confidential net rates for our trade partners.

DISCOVER KENYA WITH RONYEG

One beautiful country. Endless unforgettable journeys.

From iconic wildlife encounters in the Maasai Mara to Amboseli’s elephant country and the turquoise shores of Diani — discover where your next story begins.

YOUR ADVENTURE STARTS HEREExplore our most-loved destinations
Browse all 167 tour packages
MADE FOR YOUR KIND OF TRAVEL

Wildlife safari, beach escape, or a little of both?

Tell our Kenya-based team your dates and interests. We’ll help shape a journey that fits.

← All destinations
The plains · Kenya

Masai Mara National Reserve

Kenya’s flagship reserve and the northern stage of the Great Wildebeest Migration.

The Masai Mara National Reserve is the single most famous safari destination in Kenya — 1,510 square kilometres of rolling short-grass plains, acacia-dotted savannah and looping river channels in the country’s south-west, bordering Tanzania’s Serengeti. This is the classic East African picture: golden grassland running to the horizon, flat-topped acacias, and one of the highest densities of big cats anywhere on earth.

Between roughly July and October the Mara hosts the northern leg of the Great Migration, when more than a million wildebeest, zebra and gazelle pour up from the Serengeti in search of fresh grazing. The drama peaks at the Mara and Talek river crossings — the herds massing on the banks before plunging through crocodile-filled water, often in August. Outside migration season the Mara remains superb year-round, thanks to resident lion prides, cheetah on the plains and leopard along the riverine forest.

What you’ll experience

  • Morning and afternoon game drives across the open plains, tracking lion, cheetah and elephant with an expert driver-guide
  • Great Migration river crossings at the Mara and Talek rivers (July–October, most frequent in August)
  • A dawn hot-air balloon safari over the plains, followed by a champagne bush breakfast
  • Visits to a traditional Maasai village to meet the community whose land borders the reserve
  • Sundowner drinks and bush dinners under the stars in the heart of the savannah
  • Photography drives for the big cats, huge elephant herds and the great river-crossing spectacle
← All destinations
Elephant country · Kenya

Amboseli National Park

Great elephant herds beneath the snow-capped dome of Mount Kilimanjaro.

Amboseli National Park sits in southern Kenya on the Tanzanian border, and gives you the most iconic image in African travel: long lines of elephants crossing dusty plains with the snows of Mount Kilimanjaro, Africa’s highest mountain, rising behind them. Fed by underground rivers from Kilimanjaro’s melting snow, the park’s central swamps stay green even in the dry season, drawing wildlife into open, easily-viewed country.

Amboseli is home to some of the largest and best-studied elephants in Africa — among them a handful of rare ‘big tuskers’ whose ivory sweeps almost to the ground. The flat, open terrain and shimmering ex-lake bed make for wonderful photography and reliable sightings, while Observation Hill gives a rare chance to stretch your legs and take in the whole ecosystem from above.

What you’ll experience

  • Game drives among huge, relaxed elephant herds — including famous long-tusked bulls
  • Photographing wildlife framed against Mount Kilimanjaro, best at sunrise and sunset when the peak is clearest
  • Climbing Observation Hill for a panoramic view over the swamps and plains
  • Big-cat and plains-game viewing around the permanent Amboseli swamps
  • Cultural visits to local Maasai communities living alongside the park
  • Superb birding, with pelicans, flamingos and over 400 species around the wetlands
← All destinations
Wild & vast · Kenya

Tsavo East & West National Parks

Kenya’s largest wilderness — red-dust elephants, lava flows and crystal springs.

Together, Tsavo East and Tsavo West form the largest protected wilderness in Kenya and one of the biggest in the world, covering some 22,000 square kilometres between Nairobi and the coast. This is raw, cinematic Africa: vast horizons, baobab-studded plains and far fewer vehicles than the marquee parks, so a Tsavo safari feels genuinely wild and exclusive.

Tsavo East is famous for its ‘red elephants’ — dust-bathing giants stained ochre by the park’s iron-rich red earth — and for the palm-lined Galana River and the rapids of Lugard Falls. Tsavo West is greener and more dramatic, with the Shetani lava flows, the Chyulu Hills and Mzima Springs, where up to 250 million litres of crystal-clear water bubble up each day and an underwater viewing chamber lets you watch hippo and crocodile beneath the surface.

What you’ll experience

  • Seeing Tsavo’s celebrated red elephants dust-bathing in the iron-rich soil
  • Visiting Mzima Springs and its underwater hippo-and-crocodile viewing chamber (Tsavo West)
  • Standing above the churning Lugard Falls on the Galana River (Tsavo East)
  • Exploring the black Shetani lava flows and the Chyulu Hills
  • Game drives across the Aruba and Voi areas for lion, elephant and huge buffalo herds
  • Wide-open, low-traffic wilderness ideal for photography and a true off-the-beaten-track feel
← All destinations
The north · Kenya

Samburu National Reserve

Rugged northern frontier along the Ewaso Ng’iro, home to the rare ‘Special Five’.

Samburu National Reserve lies in Kenya’s arid north, a striking landscape of red earth, doum palms and rocky hills threaded by the life-giving Ewaso Ng’iro river. The river is the reserve’s lifeline — elephants come down to drink and bathe, crocodiles bask on the banks, and big cats hunt in the riverine shade. It is a wilder, quieter alternative to the southern parks, with deep cultural roots among the Samburu people, close cousins of the Maasai.

What makes Samburu unmissable is its ‘Special Five’ — a set of dry-country species found here but rarely in the rest of Kenya: the Grevy’s zebra (larger, narrow-striped and endangered), the reticulated giraffe, the long-necked gerenuk that browses standing on its hind legs, the blue-legged Somali ostrich and the Beisa oryx. Add strong leopard and elephant sightings and Samburu delivers a safari quite unlike anywhere else in the country.

What you’ll experience

  • Tracking the ‘Special Five’ — Grevy’s zebra, reticulated giraffe, gerenuk, Somali ostrich and Beisa oryx
  • River-focused game drives along the Ewaso Ng’iro for elephant, leopard and lion
  • Sundowners overlooking the river and the northern hills
  • Cultural visits to a Samburu village to learn about warrior traditions and beadwork
  • Excellent leopard and big-cat photography in the riverine forest
  • Guided nature walks and birding in a genuinely remote, uncrowded reserve
← All destinations
Rift Valley · Kenya

Lake Nakuru & Lake Naivasha

Rift Valley lakes — flamingos, rhino sanctuaries and boat safaris among the hippos.

In the heart of the Great Rift Valley, the freshwater and soda lakes around Nakuru and Naivasha offer some of Kenya’s most scenic and varied wildlife experiences — and they sit conveniently on the road between Nairobi and the Masai Mara. Lake Nakuru National Park is a fenced sanctuary famous for its shimmering pink rims of flamingos and, crucially, as one of the best places in Kenya to see both black and white rhino, along with the endangered Rothschild’s giraffe and tree-climbing lions.

A short drive away, Lake Naivasha is a freshwater lake ringed by fever-tree forest and fringed with papyrus, where the safari moves onto the water. Boat trips glide past pods of hippo and hundreds of fish eagles and kingfishers, while nearby Crescent Island is a walking sanctuary where you stroll on foot among giraffe, zebra and antelope. The dramatic gorges of Hell’s Gate National Park — one of the few Kenyan parks you can explore by bicycle or on foot — complete the area.

What you’ll experience

  • Rhino tracking at Lake Nakuru — both black and white rhino in one park
  • Flocks of flamingos and pelicans rimming the soda lake
  • Boat safaris on Lake Naivasha among hippos and fish eagles
  • Walking safaris on Crescent Island, on foot among giraffe and zebra
  • Cycling or hiking through the gorges of Hell’s Gate National Park
  • Seeing Rothschild’s giraffe and, with luck, Nakuru’s tree-climbing lions
← All destinations
The coast · Kenya

Diani Beach & the Kenyan Coast

Powder-white sand, warm Indian Ocean and centuries of Swahili culture — the perfect safari finale.

After the dust of the savannah, Kenya’s south coast is the ideal way to unwind. Diani Beach is regularly voted among Africa’s best beaches: a long ribbon of powder-white sand, palm trees leaning over turquoise water and a coral reef just offshore that keeps the sea calm, warm and swimmable. It is reef-protected, family-friendly and only a short hop by road or flight from Mombasa and the safari parks.

The coast is also the cradle of Swahili culture, a thousand-year blend of African, Arab and Indian influences you can taste in the food and see in the coral-stone architecture of Mombasa’s Old Town and the mighty 16th-century Fort Jesus. Beyond the beach, the Kisite-Mpunguti Marine Park offers world-class snorkelling and dolphin watching, traditional dhows sail to Wasini Island for a Swahili seafood lunch, and the Colobus monkeys and Shimba Hills add a touch of forest and wildlife to a beach holiday.

What you’ll experience

  • Relaxing on Diani’s white sand and swimming in the calm, reef-protected lagoon
  • Snorkelling and diving in the Kisite-Mpunguti Marine Park, with dolphins and coral gardens
  • A traditional dhow sail to Wasini Island for a Swahili seafood lunch
  • Exploring Mombasa Old Town and the UNESCO-listed Fort Jesus
  • Meeting rare Angolan colobus monkeys and day-tripping to the Shimba Hills
  • Watersports — kitesurfing, glass-bottom boats, jet-ski and sunset cruises
Airlines

Flying to Kenya — and across it.

The carriers that connect the world to Nairobi, and the light aircraft that lift you from the city straight into the heart of the safari. As your ground team, we book and re-confirm every flight as part of your trip — so your bush plane, your camp and your transfers all meet you on time.

How booking works: we’re a Kenyan tour operator, not a ticketing site. Tap Book on any airline and we’ll hold and issue your seats together with your safari, at the fare live for your dates — often at better-than-published rates through our trade accounts.

Getting to Kenya international carriers · Nairobi (JKIA)

Kenya Airways

Flag carrier

“The Pride of Africa” and Kenya’s national airline — the widest choice of routes into Nairobi and the natural hub for onward flights across the continent.

Enquire to book →

Emirates

via Dubai

Daily wide-body service through Dubai, with easy one-stop connections from the Americas, Europe, Asia and Australia.

Enquire to book →

Qatar Airways

via Doha

Multi-award-winning service via Doha — one of the smoothest and best-connected one-stop routings to Nairobi from almost anywhere.

Enquire to book →

Ethiopian Airlines

via Addis Ababa

Africa’s largest network, via the Addis Ababa hub — frequent, well-priced links from across the continent and beyond.

Enquire to book →

KLM

from Amsterdam

A long-standing direct gateway from Amsterdam, with seamless onward connections across Europe and North America.

Enquire to book →

Turkish Airlines

via Istanbul

Broad reach into Nairobi via Istanbul, connecting much of Europe, the Middle East and Asia on one ticket.

Enquire to book →

Also serving Nairobi: Etihad (Abu Dhabi), flydubai (Dubai), RwandAir (Kigali), Saudia (Jeddah) and more — just tell us where you’re flying from and we’ll find the best routing.

Flying within Kenya safari & domestic airlines

Safarilink

Safari flights

Scheduled light-aircraft flights from Nairobi’s Wilson Airport into the wild — the go-to carrier for fly-in safaris, with a friendly soft-bag baggage allowance.

Masai Mara · Amboseli · Samburu · Nanyuki/Lewa · Naivasha · Diani · Lamu
Book flights →

AirKenya Express

Safari flights

The other main safari carrier from Wilson, running daily scheduled services to the parks and the coast — ideal for hopping between camps without long road transfers.

Masai Mara · Amboseli · Samburu · Meru · Nanyuki · Lamu
Book flights →

Jambojet

Low-cost

Kenya Airways’ low-cost arm and the affordable way to reach the coast and regional towns from Nairobi’s main airport (JKIA).

Mombasa · Diani (Ukunda) · Kisumu · Eldoret · Malindi · Lamu
Book flights →

Skyward Express

Domestic

Kenyan-owned domestic carrier linking Nairobi with lakeside, coastal and northern towns — plus seasonal service into the Mara.

Kisumu · Mombasa · Lodwar · Wajir · Mandera · Masai Mara
Book flights →

Fly540

Low-cost

One of Kenya’s longest-running low-cost airlines, connecting Nairobi with the coast and regional centres at value fares.

Mombasa · Kisumu · Eldoret · Lamu
Book flights →

Estimated fare ranges domestic flights · per adult · from Nairobi

⚠ Subject to availability. Light-aircraft seats are limited and sell fast. A domestic flight is only confirmed once we reconfirm space and the live fare with the airline for your exact dates — so treat every figure below as a strict estimate for guidance only, never a quoted price.
Route (from Nairobi)Flown byOne way (est.)Round trip (est.)
Masai MaraSafarilink · AirKenyaUS$ 190–260US$ 380–520
AmboseliSafarilink · AirKenyaUS$ 145–190US$ 290–380
Samburu / LewaSafarilink · AirKenyaUS$ 220–280US$ 440–560
NanyukiSafarilink · AirKenyaUS$ 180–240US$ 360–480
Diani (Ukunda)Safarilink · JambojetUS$ 140–200US$ 280–400
LamuSafarilink · AirKenyaUS$ 170–230US$ 340–460
MombasaJambojet · SkywardUS$ 45–90US$ 90–180
KisumuJambojet · SkywardUS$ 40–80US$ 80–160

Strictly estimated ranges, per adult, before taxes where applicable — for guidance only, not a quotation. Fares move with season, fuel and availability. On your quote we always state clearly whether a flight is priced one way or round trip, at an estimated value, and confirm the firm fare only after we reconfirm availability with the airline for your dates. (Grounded on 2026 published ranges: Nairobi–Mara approx. US$ 190–260; Nairobi–Amboseli approx. US$ 145–190; other routes estimated.)

Build a flight estimate

Add the domestic legs you need and we’ll estimate the range. Book flights on their own here, or add them to a safari in the Trip Planner. These are estimates only — we reconfirm availability and the live fare with the airline before anything is booked.

Add flights to a safari
Trip planner

Build your safari in a minute.

Tell us your dates, who’s travelling, where you dream of going and your style — we’ll suggest a route and a ballpark price on the spot, then tailor it to you.

✈ Fly within Kenya? Add domestic flightsoptional
Add your dates, travellers and destinations, then tap “Get my recommendation” — your suggested safari and a season-based estimate appear here.
For the travel trade

Sell Kenya with confidence.

Tour operators and travel agents worldwide partner with Ronyeg as their ground handler in Kenya — reliable operations, confidential net rates that protect your margin, and a team that has your back while your clients are on safari.

  • 1
    Confidential net rates for you to mark up, or commission on our published rates — whichever suits you.
  • 2
    Familiarisation trips for your product & sales team, so they can sell Kenya first-hand.
  • 3
    Full support: sample itineraries, a seasonal rate sheet, imagery for your marketing, and 24/7 on-trip assistance.

Let’s build a partnership

Tell us your market and how you like to work. We’ll send our current net rate sheet and set up a call — terms are always open to shaping around your business.

Why agents partner with us

A ground handler in Kenya is the difference between selling a safari and delivering one.

When you sell Kenya from abroad, the hard part isn’t the brochure — it’s everything that happens after your client says yes: contracting camps, holding space in peak season, paying dozens of Kenyan suppliers, moving people between parks, and being reachable on the ground when plans change. That is exactly what a Destination Management Company does for you. You keep the client relationship and the margin; we carry the operation.

Net rates that protect your margin

We quote you confidential net rates; you add your own mark-up and sell at your price. Your client never sees our costing. Prefer commission on our published rates instead? That works too — whichever suits how you trade.

Your brand, front and centre

We operate quietly behind you. Itineraries, vouchers and on-trip documents can carry your branding, so to the traveller the journey is entirely yours. We never solicit or contact your client directly.

One partner, not fifty suppliers

We already hold the relationships with camps, lodges, guides, park authorities, conservancies and transport. You send one brief; we contract, coordinate and guarantee the whole itinerary as a single, seamless package.

On-the-ground support, 24/7

When a bush flight shifts, a road washes out or a guest needs a doctor, someone who knows the road answers the phone — in Kenya, in real time, while your office is closed for the night. Your clients are never alone.

Local knowledge that closes sales

Migration timing, reserve versus private conservancy, family- versus honeymoon-suited camps, green-season value, altitude and malaria seasons — we arm your team with the detail that turns an enquiry into a confirmed booking.

Fast, accurate quoting

Ready-made sample itineraries, a seasonal net-rate sheet and quick turnaround let you reply the same day — with pricing you can trust and an itinerary that has actually been costed against live rates.

Clear USD pricing & clean terms

One transparent quotation in US dollars, structured deposit and balance dates, and no surprise extras. A single consolidated invoice replaces the job of paying many Kenyan suppliers in local currency.

Licensed, insured, accountable

A registered and insured Kenyan operator with vetted suppliers and proper KYC. Your duty of care to your travellers is backed by a real company on the ground that stands behind every booking.

Especially for agents based abroad

Distance is the whole reason to have a partner in Kenya.

If your office is in London, New York, Dubai or Sydney, there are things you simply cannot do from your desk — and each of them is a reason overseas agents choose a Kenyan ground handler over booking direct.

We cover your time-zone gap

Your travellers are on safari while your office sleeps. Our operations team is awake and on the ground with them, handling changes the moment they happen — not eight hours later.

We speak the local language & systems

Swahili-speaking suppliers, KWS park fees, conservancy levies, domestic flight desks, permits and local logistics — we run the machinery of Kenyan travel that is impractical to manage from abroad.

We simplify currency & payments

Instead of wiring many Kenyan suppliers in shillings and absorbing the FX and bank charges, you settle one clean invoice in US dollars. We carry the local payment complexity.

We hold space you can’t get alone

Long-standing relationships and buying power let us secure rooms and vehicles in peak migration season — exactly when one-off requests from overseas are turned away.

We carry the on-ground risk

Supplier failures, re-routing, weather, a medical evacuation to coordinate — we absorb the operational risk in-country so a problem in the bush never becomes a crisis for your reputation.

We protect your repeat business

Your client’s memory of the trip is what brings them back to you. We make sure the experience on the ground matches the promise you sold — consistently, trip after trip.

We scale with you

From a single honeymoon to a 40-guest group or a repeating series — one partner, one consistent standard, no rebuilding supplier relationships for every new file.

We help you sell more Kenya

Familiarisation trips for your team, marketing imagery, seasonal offers and sample itineraries give your consultants the confidence and content to put Kenya in front of more clients.

How working together actually works

1You brief us

Send your client’s dates, party, budget and style — a line or two is enough to start.

2We quote & plan

You get a costed itinerary at confidential net rates, usually the same or next day.

3You sell, in your brand

Add your mark-up and present it as your own. We stay invisible to your client.

4We operate & support

We run every detail on the ground and stay reachable 24/7 for the whole trip.

Work with us on confidential net rates or on commission against our published rates — whichever protects your margin best. New partners are welcome to start with a single file and grow from there. Tell us your market and how you like to trade, and we’ll send our current rate sheet and set up a call.

Our story

Kenya is our home — and we love nothing more than sharing it.

Ronyeg Kenia Tours and Travels is a Kenyan Destination Management Company built on a simple belief: the best journeys come from people who truly know the ground. We design and operate tailor-made safaris and beach holidays across Kenya, and act as the trusted ground partner for travel companies around the world.

From the Mara at dawn to elephants against Kilimanjaro, from the quiet of Samburu to the warm Indian Ocean at Diani — we look after every detail so your journey unfolds beyond the horizon, exactly as it should.

Now offering flight ticketing: We arrange domestic flights within Kenya and international air tickets for individual travellers, families, groups and corporate clients. Ask our team for route options, flight quotations and booking assistance.

7Signature Kenyan landscapes, one seamless trip
24/7On-trip guest support on the ground
USDClear pricing & confidential trade rates
100%Tailor-made — never off-the-shelf
Robert Kipkoech Rono, Co-Director of Ronyeg Kenia Tours & Travels
Robert Kipkoech Rono · Co-Director
Meet our Co-Director

Robert Kipkoech Rono

Co-Director · Ronyeg Kenia Tours & Travels

Some people discover Kenya. Robert Kipkoech Rono was raised by it — and he has spent the better part of two decades learning it, ledger by ledger and lodge by lodge, on his way to sharing it with the world.

He carries a name from the green highlands of Kericho — Kipkoech, the Kalenjin name given to a child born at first light, when the mist still lies over the tea ridges and the day is only a promise on the hills. It is a fitting name for a man who has spent his life reaching for horizons — and helping others reach them too.

His path began not in a safari vehicle but over a ledger. He trained in accountancy at the Rift Valley Institute of Science and Technology, and in 2008 took his first job as an accounts clerk in the schools of his home county — the patient, unglamorous work of keeping the figures honest. It is a discipline he never left behind, and it is why, to this day, a Ronyeg quotation comes in plain figures, in US dollars, with no surprises.

Hospitality found him at a hotel in Bomet, where for the first time his numbers had faces — guests to be welcomed, not just accounts to be balanced. The work drew him from the highlands down to the coast, as an accountant in Mombasa, and home again as a school bursar in Kericho. Across a decade he came to know every side of a guest business — the kitchen and the front desk, the budget and the booking.

Then, in 2022, he stopped keeping other people’s books and began building his own dream. He founded his first travel company — his step from counting journeys to creating them — and set his sights on the place that had been on his horizon all along: the Maasai Mara. Home remains Sotik, in the cool Rift Valley highlands he was raised in, but his work has carried him deep into the Mara, where he has led safari-camp operations as a chief financial officer and managing director.

With his fellow Co-Director he pours all of it — an accountant’s discipline and a host’s heart — into Ronyeg Kenia Tours and Travels: a Kenyan company, run from Kenyan soil, that treats every guest as someone worth going the extra mile for.

“Journeys beyond the horizon” is not a slogan to Robert. It is the spirit of that dawn name — a homeland that rolls away farther than the eye can follow, and a lifelong wish to take people there.

A honeymoon in the Mara, a family’s first sight of elephants beneath Kilimanjaro, a quiet week where the Indian Ocean meets the white sand of Diani — Robert and his team carry every trip personally. Because to him, you are never just a booking. You are a guest in his home.

Registered & accountable

A legitimate, registered Kenyan company

Ronyeg is a fully registered Kenyan business, so you can book with complete confidence. Here are our official credentials — you are welcome to verify them.

Registered nameRonyeg Kenia Tours and Travels Limited
Company typePrivate Limited Company
Registration numberPVT-DM1ZLMJ2
Incorporated14 September 2026 · Companies Act, 2015
Registered withBusiness Registration Service (BRS), Republic of Kenya
Head officeChemoiben Plaza, 2nd Floor, Room 1, Litein, Kericho
TRA Class C — Tour or Safari OperatorsTRA6/35/C01/94316Valid until 31 December 2026
TRA Class C — Travel Agency (Ticketing)TRA6/35-190/C04/95358Valid until 31 December 2026
Kericho County business permitCGK-SBP-092026-000033

Our company registration can be independently verified through Kenya’s Business Registration Service (BRS) using the number above.

Have a question?

We’ve answered everything first-time visitors ask us — planning, prices, safaris, flights, visas and more.

Read our full FAQ →
Travel help centre

Frequently Asked Questions

Answers to common questions about safari tours, flights, bookings, payments and travelling with Ronyeg Kenia Tours and Travels. For itinerary-specific terms, please refer to your written quotation.

60 questions across 9 topics

Company & customer support

What services does Ronyeg Kenia Tours and Travels offer?
We assist with Kenya safari packages, customised tours, beach holidays, domestic and international flight ticketing enquiries, accommodation, transfers and group travel arrangements.
Is Ronyeg a licensed tours and travel company?
Ronyeg Kenia Tours and Travels Limited lists two Kenya Tourism Regulatory Authority licences: Tour or Safari Operators (TRA6/35/C01/94316) and Travel Agency (Ticketing) (TRA6/35-190/C04/95358). Licence status and validity should be checked at verify.tra.go.ke.
Where is your office located?
Our office is at Chemoiben Plaza, 2nd Floor, Room 1, Litein, Kericho County, Kenya.
How can I contact your team?
Send us a WhatsApp message on +254 704 291 122 or email info@ronyegsafaris.com. Include your destination, dates and number of travellers for faster assistance.
Can you arrange trips for international travellers?
Yes. We welcome enquiries from travellers outside Kenya and can coordinate ground arrangements and flight ticketing requests subject to availability and applicable travel requirements.

Tour packages & safari bookings

How do I book a tour package?
Browse our Tour Packages, choose an itinerary and send us your travel dates, party size and preferences. We will confirm availability, provide a quotation and explain the booking steps.
Can I customise an advertised tour package?
Yes. Ask us to adjust the duration, destinations, accommodation standard, activities or transport. A revised quotation will reflect your choices.
Are tours private or shared?
Options vary by package. Your quotation will specify whether transport, game drives and activities are private or shared.
How early should I book a safari?
Booking several months ahead is helpful for peak seasons, school holidays and the Great Migration period. Short-notice arrangements may also be possible depending on availability.
What details do you need to quote a safari?
Please provide preferred dates, number of adults and children with ages, destinations, accommodation preferences, departure point and approximate budget.
Do you offer day trips and weekend getaways?
Yes. Ask for short tours, weekend breaks and day excursions suited to your location and available time.
Can I combine several destinations in one holiday?
Yes. We can plan multi-stop itineraries combining wildlife parks, lakes, cultural visits and coastal destinations.
Can I book a safari and beach holiday together?
Yes. We can arrange a combined itinerary with a safari followed by time in Diani, Mombasa or another suitable coastal destination.

Destinations, wildlife & activities

Which safari destinations can I visit in Kenya?
Popular options include the Maasai Mara, Amboseli, Tsavo, Samburu, Lake Nakuru, Lake Naivasha and other parks or conservancies, depending on the itinerary.
When is the best time to visit the Maasai Mara?
Wildlife viewing is possible year-round. July to October is a popular period associated with the Great Migration, although exact wildlife movements vary.
Are wildlife sightings guaranteed?
No. Wildlife is free-ranging and sightings, including the Big Five and river crossings, cannot be guaranteed.
Can you arrange a hot-air balloon safari?
Balloon safaris may be added in destinations where operators offer them, subject to availability, weather, age restrictions and extra charges.
Do you arrange cultural and community experiences?
Yes. Cultural visits may be included when available and organised respectfully with the relevant local hosts.
What is the difference between a national park and a conservancy?
National parks and reserves are managed under public or designated authorities, while conservancies often operate under different community or private management arrangements. Entry rules, activities and fees can differ.

Flights & airline ticketing

Can Ronyeg help with domestic and international flights?
Yes. Submit a flight quotation request through our Flight Ticketing page for domestic, regional or international travel.
Can I request a return, one-way or multi-city flight?
Yes. Our flight enquiry form supports return, one-way and multi-city journeys.
Does the website show live airline fares or issue tickets instantly?
No. The flight form sends a quotation request to our team. Fares, seat availability and ticket issuance are confirmed separately; it is not a live airline booking engine.
What details are needed for a flight quotation?
Provide departure and destination airports, dates, trip type, number of passengers, preferred cabin class and any airline or baggage preferences.
When is a flight reservation confirmed?
A flight is confirmed only after the airline booking and ticket issuance have been completed and you receive the relevant confirmation or e-ticket details.
Can I reserve a ticket before paying?
Any hold or reservation option depends on the airline, fare rules and ticketing deadlines. Our team will advise what is available for your itinerary.
Can I change my travel date or cancel a flight?
Changes and refunds depend on the fare purchased, airline rules and applicable fees. Contact us with your booking reference before making any changes.
How much baggage is included?
Baggage allowances depend on the airline, route, cabin and fare type. Always check the allowance shown in your confirmed itinerary or ticket.
Do you arrange airport transfers?
Yes. Airport pickup and drop-off can be requested as part of a travel package or separately, subject to availability.
Can you arrange domestic flights to safari airstrips?
We can assist with flight enquiries to eligible safari airstrips, depending on schedules, operating conditions and availability.

Pricing, payments & booking terms

Are the prices displayed on the website final?
Displayed prices or examples may be indicative. Your final quotation will confirm the applicable travel dates, availability, currency, inclusions and exclusions.
What is usually included in a safari package?
Depending on the itinerary, packages may include accommodation, specified meals, ground transport, game drives and listed park fees. Check the inclusions in your quotation.
What expenses may not be included?
Common exclusions are international flights, entry permits, travel insurance, personal spending, tips, optional activities and services not specifically listed as included.
Do you require a deposit?
Deposit requirements vary by itinerary, supplier and travel date. We will state the amount and due date in your written quotation or invoice.
When is the final balance due?
The final payment deadline is provided in your booking terms and may vary with the hotels, flights and other services reserved.
Which currencies and payment methods do you accept?
Your quotation or invoice will specify the accepted currency and authorised payment methods. Use only payment details verified directly with our team.
Can I pay in instalments?
Ask our team whether a payment schedule is possible for your selected package. Any arrangement must be confirmed in writing before booking.
What is your cancellation and refund policy?
Cancellation charges and refund eligibility depend on the services booked, supplier rules and timing. We provide applicable terms before you confirm and pay.
What happens if a hotel or flight becomes unavailable?
We will explain the available alternatives and any price difference before you decide whether to proceed.

Passports, visas & travel health

Do I need a passport to travel internationally?
Most international journeys require a valid passport. Requirements for validity and blank pages vary by destination and transit country.
Do I need a visa or electronic travel authorisation for Kenya?
Entry requirements depend on your nationality and circumstances and can change. Check official Kenyan immigration and eTA guidance before departure.
Can you help me understand visa requirements?
We can point you toward official entry guidance, but travellers are responsible for obtaining the correct passports, visas and travel authorisations.
Are vaccinations required for travel?
Health requirements depend on your route, destination and medical circumstances. Consult official travel-health guidance and a qualified healthcare professional before travelling.
Should I purchase travel insurance?
We strongly recommend suitable travel insurance covering medical care, emergencies, trip interruption, cancellations and baggage.
What documents should I carry on a safari?
Bring valid identification, booking confirmations, travel insurance information, any required entry documents and relevant medical or emergency contact details.

Accommodation, transport & accessibility

What accommodation options can you arrange?
Depending on destination and availability, we can quote budget, mid-range and luxury hotels, lodges, tented camps and beach resorts.
Can you accommodate dietary requirements?
Please tell us about dietary needs and allergies before booking so we can check options with the accommodation and activity providers.
What vehicles are used for safaris?
Vehicle type depends on the package and route. Your quotation will identify the transport arrangements and whether the vehicle is shared or private.
Are your tours suitable for travellers with limited mobility?
Some itineraries may be adapted, but accessibility differs by vehicle, lodge and activity. Share specific needs before booking so we can check suitability.
Can you arrange family rooms or child-friendly accommodation?
Yes, subject to property availability, occupancy rules and any age-based restrictions.
Can you arrange transfers between airports, hotels and parks?
Yes. Tell us your arrival times and locations, and we can include suitable transfer options in your quotation.

Families, groups & special occasions

Do you offer family safari packages?
Yes. We can suggest family-friendly accommodation, suitable activities and travel schedules based on children’s ages.
Do children qualify for reduced prices?
Child pricing varies by airline, lodge, park and age bracket. We will confirm applicable rates when quoting.
Can you organise group tours and corporate travel?
Yes. We welcome requests for school, family, organisation and corporate group travel, including transport and accommodation coordination.
Can you arrange honeymoon or anniversary trips?
Yes. Tell us the occasion, travel dates and preferences, and we can propose a suitable itinerary and optional special touches.
Can solo travellers book with Ronyeg?
Yes. Solo travellers can request a tailored itinerary. Single-room supplements or private transport costs may apply.

Practical travel information

What should I pack for a Kenya safari?
Pack comfortable neutral-coloured clothing, a light warm layer for early mornings, sun protection, comfortable shoes, personal medication and a camera if desired.
What is the best time of day for game drives?
Early morning and late afternoon are often popular for wildlife viewing, but actual schedules depend on park rules, conditions and your itinerary.
Is Wi-Fi available during a safari?
Connectivity varies by location and property. Some lodges offer Wi-Fi, but service may be limited in remote areas.
Can I use a credit card or withdraw cash in Kenya?
Cards are accepted in many urban and established tourism locations, while cash can be useful for smaller expenses. Check bank charges and availability in remote areas.
How can I contact Ronyeg during my trip?
Your confirmed travel documents should include the appropriate support contact. You can also reach our team on WhatsApp at +254 704 291 122.

Need a personalised answer? Chat with our travel team on WhatsApp or email info@ronyegsafaris.com.

Book your journey

Tell us your dream — we’ll shape the safari.

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Head office

Chemoiben Plaza, 2nd Floor, Room 1
Litein, Kericho, Kenya

Nairobi office

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